Shipping and Returns
Paintingmarts.com wholesales many kinds of 100% Handmade Oil Paintings on Canvas. We have done business for a long time and we are an honest company. We offer good products and good service to our customers. Our company is committed to your complete satisfaction, which is our top priority. So if there are some problems with our merchandise, you can contact us and negotiate with our customer service at any time. We believe that we will resolve your issues as soon as possible.
Before return or exchange merchandise to Paintingmarts.com, a customer must contact with our customer support team within 7 days after reception. Our support team will provide you with a Return Application Form. In addition, in the event that the mistake was due to customer negligence, the item must be returned in the original condition to us AT YOUR EXPENSE within 10 business days from the date of delivery. In returning your merchandise, you are required to provide us with a Tracking Number. Unfortunately, any returns without a Return Number will not be honored. All refunds are refunded in the full amount minus $15 restocking fee per piece. Refunds may only be issued in the same form as payment. When we receive your returns, we will refund all the money to your account in 2-3 business days.
Worldwide FREE Shipping by EMS,DHL,UPS,TNT,FEDEX, and arrive your place in 4-7 days. Also air & ocean shipping way are available here too. As it takes 10-15 days for our painters to finish the painting you've ordered, so the total time will be 20-25 days for you to finally receive your package.